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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tram Stuart

June 26, 2026

5  out of  5
rating by Tram Stuart
"My current company sent me a check back stating I was cancelled due to the amount being short so I took the opportunity to look at quotes and Rebecca Coyle was able to save me a few hundreds dollars off my home owners insurance coverage. Rebecca was able to enroll me right away. Process was quick, easy and saved me money!! 5 stars!!"
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John B

June 26, 2026

5  out of  5
rating by John B
"Rebecca’s knowledge, experience and positive communication style was 10 on 1-10 scale. Highest recommendation! John B."
We responded:
"Thanks for the terrific review John!"
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Jung Song

June 18, 2026

5  out of  5
rating by Jung Song
"I worked with Rebecca and she is professional yet kind and patient.
She knows how to handle and direct when clients have questions. Very pleasant person to work with and we are very happy to."
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Megan Smolinski

May 27, 2026

5  out of  5
rating by Megan Smolinski
"I recently switched over to State Farm from a different insurance company. I appreciate the high level of customer support given, and recommend them. The specialist that I got to work with, Rebecca, was patient, knowledgeable, and kind throughout the process. She worked with me to figure out a pricing that matched my specific situation, and clarified all the questions I had with ease."
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Sanjiv Tewari

May 21, 2026

5  out of  5
rating by Sanjiv Tewari
"Rebecca is awesome. Great experience."
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JayGaymes

May 15, 2026

5  out of  5
rating by JayGaymes
"I worked with Rebecca Coyle via a reference, and she was a delight! She made everything super easy to set up and helped me get the cheapest Auto insurance I've had in my adult life. She was fun to talk to and incredibly helpful, and in about 40min over the phone she had me completely set up and ready to go.

Highly recommend!"
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Kane Henson

May 15, 2026

5  out of  5
rating by Kane Henson
"Been working with Rebecca here for about a year now and overall, this agency is amazing! They've saved me money, helped handle difficult situations, and really have gone above and beyond. Can't say enough good things about them!"
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Zack Hebert

May 13, 2026

5  out of  5
rating by Zack Hebert
"Rebecca has completely changed the way I view insurance. She helped us get Homeowners, explaining the nuances of the policy and how it's paid being that this was our first home. We were able to secure great Auto insurance as well for less than we had been paying Geico with state minimums.

Highly recommend Rebecca and this agency office overall. Whenever I've had a question, they answer quickly and make it easy."
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Deb Addington

April 21, 2026

5  out of  5
rating by Deb Addington
"My experience with State Farm was and is the most pleasant and professional Rebecca was very awesome to work with she made getting insurance actually pleasant and simple while being professional my family and I can finally rest easy knowing that State Farm and Rebecca are taking care of us thank you again"
We responded:
"Thanks for the great review Deb!"
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CHRISTINE S CENDANA

March 19, 2026

5  out of  5
rating by CHRISTINE S CENDANA
"Very detailed and accommodating. thank you so
Much."
We responded:
"Glad to help Christine!"
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LEONID FRENKEL

March 16, 2026

5  out of  5
rating by LEONID FRENKEL
"Rebecca is very knowledgeable, professional and friendly. She was very nice to clearly explain all my needs for auto and home insurance. Thank you, Rebecca."
We responded:
"Thanks for the review! I’m glad we could help with your auto and home insurance "
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JPM

March 9, 2026

5  out of  5
rating by JPM
"We have been insured by State Farm for many years. Not just Auto, but Life,Homeowners and more.
Bill Warbuton has gone above and beyond for us and we are very pleased with his service.
But…. We ❤️Rebecca! She’s our go-to gal. She’s fabulous! Friendly, organized, very knowledgeable and always answers our messages promptly. She works with us until we have the Certificates of Insurance for our business vehicles just right, which is important for a contractor."
We responded:
"I’m glad you chose us! Thanks for the review!"
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Meaghan Barnett

March 3, 2026

4  out of  5
rating by Meaghan Barnett
"We've always had AMAZING customer service with (Bill Warburton) State farm. My only complaint is the price which is why I gave four stars. But Rebekka (our agent) herself is extremely thorough so I would gladly leave her 5 stars!"
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Jason Knisley

February 27, 2026

5  out of  5
rating by Jason Knisley
"very smart and kind people they will take the time to go over everything with you and what you can add or subtract from your coverage, very good rates"
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Aned Bosques

February 26, 2026

5  out of  5
rating by Aned Bosques
"Rebecca is very helpful and very organized. She helps every step of the way and takes time to explain everything."
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Jim Zimmerman

February 23, 2026

5  out of  5
rating by Jim Zimmerman
"Rebecca was very helpful, knowledgeable and friendly on helping me save money today. There is no one in the Tri Cities that can match her quotes. Thank you Rebecca"
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Robert Hammond

February 23, 2026

5  out of  5
rating by Robert Hammond
"I've been with State Farm for years, and we have never any issues with them. The rates have been good, and any questions or changes in our policies, have been handled quickly."
We responded:
"Thank you Robert!"
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Tom Rogers

February 13, 2026

5  out of  5
rating by Tom Rogers
"Bill and Rebecca and the rest of the team are awesome and responsive. I appreciate their professionalism and friendly service. Highly recommended!"
We responded:
"Thanks for the compliment Tom! We are so glad you utilize us for your insurance needs!"
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Christopher Sosa

February 12, 2026

5  out of  5
rating by Christopher Sosa
"Excellent staff and thank you Julie and Bill and all your staff. The best!!!"
We responded:
"We love hearing from you Chris! Thanks for the review!!"
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Michelle Waud

February 8, 2026

5  out of  5
rating by Michelle Waud
"Ting was helpful and patient with all the changes we had on our policy.. and we saved so much by changing to State Farm"
We responded:
"Thanks for the great review Michelle!!"
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Laura Schroedel

February 5, 2026

5  out of  5
rating by Laura Schroedel
"Renewal was a breeze and no increases in rates.
Also set up to have a crack in my windshield repaired without any problems.
Would highly recommend Rebecca... she's the best."
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Erica Strauss

January 28, 2026

5  out of  5
rating by Erica Strauss
"Staff is super helpful and friendly"
We responded:
"Thanks for the review Erica!"
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Stephen Conner

January 14, 2026

5  out of  5
rating by Stephen Conner
"Bill's team of agents were able to assist me with the claim process. My wife and I have been with this office for years."
We responded:
"Thank you Stephen!"
Profile photo of Christine Lily

Christine Lily

January 14, 2026

5  out of  5
rating by Christine Lily
"Rebecca was incredibly helpful, enthusiastic, and knowledgeable throughout the process. She helped me find great coverage that truly fits my needs. I really appreciate her assistance and support."
We responded:
"Thanks for the review Christine!!"
Profile photo of Gabriel Sadzewicz

Gabriel Sadzewicz

January 13, 2026

5  out of  5
rating by Gabriel Sadzewicz
"This office has very good staff! Rebecca is exceptional at what she does and I encourage anyone who would like great insurance rates to try this office out!"